How to request seller information on ebay
Please allow extra time after the expected delivery date before contacting the seller to let them know that your item hasn't arrived yet. Are you a seller link to contact a buyer? You can also contact the seller through your Purchase history - opens in new window or tab by selecting Contact seller next to the item.
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Contacting a seller before you buy an item Not all sellers accept questions before you buy an item. If the seller accepts questions, you'll see Contact seller in the Seller Information section of the listing.
Here's how to get in touch with a seller who accepts questions: Go to the Seller Information section at the top of the listing and select Contact Seller. You'll find information on whether the buyer is requesting a refund or would prefer to still receive the item. You'll also see your response options: Add tracking details — You need to provide tracking within 3 business days of the request being opened, if you haven't done so already.
How to contact someone who bought an item from you
For you to be protected, tracking must be from an integrated carrier and must include the date you sent the item, the date it was delivered, and the address it was delivered to. Learn more about our signature confirmation requirements.
More info Here's how to add tracking information: Select Add tracking details and then Continue. Enter the how to request seller information on ebay number, or if you don't have it, the date you sent the item. Select the carrier you used from the drop-down list. You have the option of adding a note to the buyer. Select Add tracking details. Refund the buyer — You'll send the buyer a full refund, including the original postage costs. Choose this option if you don't have tracking details from one of our integrated carriers showing the item was delivered to the address on the order, or showing the package has been in transit without movement for 7 days or more. More info Here's how to refund the buyer: Select Refund the buyer and then Continue. You'll see the refund amount, and you have the option of adding a message to the buyer.
Select Refund the buyer. When this happens, it poses a risk of fraud and buyers and sellers aren't covered by our protection programs if something goes wrong. If a buyer asks you to complete a transaction outside of eBay, please contact us to let us know.
Read our policies on False or missing contact information and Offers to buy and sell outside of eBay for more information. How to contact a buyer through Email For privacy reasons, eBay is no longer displaying personal email addresses. However, you can still contact the buyer through email using their "Buyer Alias Email Address" which you can find in the View order details page. This email alias, ending in members. You can also give email aliases to shipping carriers, so that they can securely share shipping updates with the buyer.
Contacting a seller you’ve already purchased from
Messages sent using eBay alias addresses go through our secure how to request seller information on ebay before reaching a members registered email address and their eBay Messages. For more information see our Member-to-member contact policy. Was this article helpful for you?
How to request seller information on ebay - agree
I believe that eBay no longer gives out the contact information of sellers and buyers unless they are engaged in a transaction. If the seller has already honored your request to cancel, eBay may no longer consider you in a transaction and not give you that information. I would, if I were you, be extremely cautious about turning up the heat as you put it, since the seller is not required to cancel a transaction on request, a call or even a message trying to force the issue could be seen as a extortion attempt in eBay's eyes.How to request seller information on ebay Video
Scared to sell on ebay?: YOUR Ebay Questions Answered! Tip Make sure your contact information is up to date so that sellers are able to get in touch after a purchase.
To improve your help experience, please sign in to your account. Type your question for the seller.
How link request seller information on ebay - phrase
I am sorry to hear you have had a difficult time finding this information.Here are instructions to use through your eBay account to request the seller's contact information. Click Advanced Search next to the Search button at the top of most pages. Under Members, on the left hand side, click Find Contact Information. Enter the seller's user ID and the item number. Click the Search button. I hope this information is helpful, Lilly.
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