Why wont amazon prime work on my apple tv
So try to use another web browser available on your computer. Sometime, Silverlight may cause Amazon video streaming problems. To resolve Prime Video playback problems, you can fix it by clearing Silverlight application storage.
Step 1 Right-click the Prime video player window and select Silverlight. Step 2 Click Application Storage tab and check Enable application storage. Click Source. You can now close your browser and try to stream the Amazon video again. If you're still experiencing streaming issues, go to Microsoft Support to uninstall and reinstall the Silverlight player. This can happen at any time with your TV. The cause of this problem is the lack of memory in the TV. After a while, if you install a lot of different applications, the memory is filled with information that is cached by different programs.
Amazon Prime Video also caches quite a bit of different information.
Click on the AirPlay icon in the top toolbar. The AirPlay icon. A dropdown will ask you where you want to AirPlay this. Select your Apple TV. Step 1: Go to the Settings app and then select General. Then select Reset.
Please note that this method will also install the latest software update on the device. You should know that restoring the Apple TV to its factory settings should be one of your last resorts.
Because restoring the device will cause data loss. Meaning, you will have to configure the settings once again and that is a painstaking task. You will also have to enter all the passwords saved in your device for instance, AirPlay, Remote, etc. Contact Apple Support Center If you are still searching for a fix after trying all of the above methods, you should probably contact Apple Support. However, you can still access and download your purchases in the Cloud.
Try watching another show. If the problem continues, check the connections and also adjust the audio settings. Enable Dolby surround sound. To check if the Amazon Prime Video app has been hidden, use the Apple TV troubleshooting for more detailed instructions, and most importantly ensure that your Apple TV software is updated. Why does Amazon Prime Video keep crashing?
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