Can a buyer revise feedback on ebay

How to follow up on feedback you’ve left
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Can a buyer revise feedback on ebay - with you
What happens next? There are some situations when buyers can revise the Feedback comment or rating, or the detailed seller ratings they've left for sellers. For example, if the seller fixes a problem with the transaction, or if the buyer accidentally left the wrong Feedback. In these situations, sellers can request a Feedback revision.Additional site navigation
How do I know if I'm eligible to submit a Feedback revision request? You can submit 5 Feedback revision requests for every 1, Feedback comments you've received in the past 12 consecutive months. High-volume sellers who earn more than 1, Feedback comments a year can send more requests.
We limit the number of requests so that sellers can focus on providing great service up front, not fixing problems after they happen. You can request only 1 Feedback revision per transaction. How do you respond to negative feedback on eBay?
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If not, then I would direct them to contact the manufacturer for a refund.
Charming answer: Can a buyer revise feedback on ebay
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What happens when you ask for a feedback revision?
Are you a buyer looking for information on feedback disputes? Reply to your buyer You can reply to your buyer through the feedback forum. You can make 5 feedback revision requests per calendar year.

Request a feedback revision - opens in new window or tab Tip For every 1, feedback ratings you receive during the year, you can make 5 additional feedback revision requests. When they revise feedback, their original comments will no longer be visible on eBay.

Decline the request: If the buyer declines the request, they can choose whether to share their reasoning with you.
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