Cannot connect to apple tv
For the best experience, connect your Apple TV directly to the modem with an Ethernet cable. Restart your Apple TV, router, and modem After you restart each device, see if you still need help.
Unplug your router and your cable or DSL modem from power. Then plug them back in.
Try these steps first
Join your network and check for software updates. If there's an update, install it.
Then unplug your Ethernet cable and try to join your Wi-Fi network again. Restart the devices that you want to use with AirPlay or screen mirroring.
If you're prompted to enter a password, you might have restrictions turned onor you might need to adjust your AirPlay password settings. If you have another issue using AirPlay, learn what to do. If your music unexpectedly stops If your music stops playing unexpectedly, use your device or Siri to start playing music again.
Make sure that your device is connected to the Internet
Refresh your connection by disconnecting and reconnecting to it. Check if your computer or iOS devices are able to access the Internet and are connected to the Wi-Fi Network correctly.
If so, verify the wireless security settings on your router. Otherwise, change the channel in your wireless router. Method 2. In this way, it will update itself automatically.
Still need help?
Method 3. To check for updates: Step 1.
Cannot connect to apple tv Video
If you see video but don't hear audio If you don't hear audio when streaming video from your iOS device or Mac to your Apple TV, make sure that the volume is turned up and not muted on both your iOS device and your television or receiver.
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