Why is starbucks closed today 2021
Thank you. Operator Thank you. Your next question comes from Andrew Charles with Cowen. Andrew Charles -- Cowen -- Analyst Great, thanks. I just have a two-part question, Kevin, what do you attribute to the U. I think investors are trying to get a sense if this is something more enduring like a post -- like a larger post Labor Day return to office or perhaps something more transitory like a successful PSL season? And Rachel. And if you can just provide a share count that guidance is contingent on to help flush that would be very helpful? Andrew, I'll take the first part of your question and then I'll hand it to Rachel. Look with COVID cases, in this case the delta variant, it creates this variability in consumer behavior. So as you saw in the United States, more government restrictions and many of these were done state by state and city by city that we had to respond to. That I think was the impact why is starbucks closed today 2021 August and as we responded to those and certainly as I think consumers start to see the delta variant curve starting to slow, consumer mobility unfolds.
So these are all transitory and are unpredictable. It is all related to the pandemic. So the acceleration that we saw in both the U. It's just the variable of dealing with a global pandemic and when these delta variants and these other things pop up, it does have some impact on consumer mobility. But the one thing we know for sure, absolutely. We see in every market around the world that, as the spread of COVID gets under control in market by market, customers return to our stores immediately. That's why this investment in wage and ensuring we staff our stores with the very best and most talented green apron partners we can is so important. This is the right time to make that investment and we're confident that that investment is going to return significant value to shareholders.
More info you want to take the second part of the question. Just looking at the numbers, it seems like one of your biggest opportunities is bringing back the U.
So, I just wanted to get your sense of the visibility of that happening. If there are any green shoots for example suburban drive throughs, for example, that are seeing that increase in traffic and do you think you have the staffing today in the stores that would why is starbucks closed today 2021 that return to traffic or would it be necessary to add a step function change in some of the labor why is starbucks closed today 2021 to reach that increased consumer demand?
What we're seeing from a behavior standpoint are very similar behaviors from customers as we've had in prior quarters and pre-COVID. So routines are beginning to normalize. I think it speaks a little bit around what Kevin said that as people become more mobile and particularly as we launched our fall campaign, normal routines entered with kids going back to school. They started in Q3 and continued into Q4. Morning daypart, very strong growth on a year-over-year basis as well as mid-day and then into the afternoon. So when you look at it from a store standpoint, we're very pleased with what the performance has been, first in rural and suburban areas, where our drive-thru are most common and which help carry us through the COVID period and over the last 18 months were very strong and they continue to show strong performance.
Our urban stores have reached recovered status and we're very encouraged by that. And then from a central business district, recovery has been slower, but it continues for the second quarter in a row central business district has returned to a positive comp performance as well. And then last thing I would just leave you with is what we're seeing on the convenience aspect of Starbucks and in particular the growth of drive-thru and the growth of MOP and we've done a lot of this during why is starbucks closed today 2021 trade area transformation work we did around the stores. So, we're very encouraged with the momentum that we've been able to build and then obviously with the investments that we're making in our people from a wage perspective, we expect to continue to increase staffing levels, continue to increase the training for our partners and we are very, very well positioned for a very strong holiday season.
Our next question comes from Sharon Zackfia with William Blair. Could you kind of quantify where U. And maybe even some metrics around where your hourly turnover and managerial turnover is relative to would be helpful? What I'd say, Sharon, is couple of things.
Obviously like all other retailers who are navigating a very complex and unprecedented environment. And yes, we have seen some staffing challenges in certain parts of the country, but I think from the results we've been able to deliver, it demonstrates our ability to navigate through these challenges, whether it'd be staffing, whether it'd be any of the supply chain challenges or any of the inflationary pressures. When you look at it, one of the things that we've done during this time, as we've looked at adjusting the staffing levels and how do we manage through this, is we've also taken action to adjust store operating hours and when I say that we've really looked at the evening daypart and pulled that back from an hours perspective and that has enabled us to redeploy staffing into other stores where we need it.
So, we're continuing to do that. In addition, we've made investments now and we announced this yesterday around recruiting and adding recruiters -- more recruiters into the regions to really focus and find and attract new talent.
And then also at the same time, we continue to work very closely with our partners to understand how we can continue to make them effective, as well as reduce complexity in the store and complexity is a big thing for us, a big focus. And in that we're looking at two things: number one is driving automation in the stores. We've driven automated ordering for why is starbucks closed today 2021 and merchandise, it will be fully rolled out across all of our U.
And from an equipment standpoint, whether it's the strainer, whether it's our warming ovens or whether it's our Cold Brew system. All these equipment investments also make our partners more why is starbucks closed today 2021 and free up time for them as they do their tests. So a lot of work going on. I'm very proud the way in which our partners have navigated over the course of the last year in particular and as we've experienced some of these challenges and we feel as though we are in a very good spot in managing through this and we'll continue to make investments in this area, it's an area we're watching very closely.
Our next question comes from the line of Sara Senatore with Bank of America. Sara, please proceed with your question.
Sorry, can you hear me now? Operator Yes. I have a question and then a follow-up. The first is on China. It sounds like you're seeing just the impact of the pandemic rather than say slower macro growth or what others have alluded to or competition?. So I guess if you could just kind of talk about that in the context of what you're seeing there in terms of transaction and ticket, giving back a little bit of the ticket?
I didn't know if there's sort of an underlying dynamic there outside of just the pandemic that might be playing out. And then why is starbucks closed today 2021 follow-up was on the investments you're making read more.
I certainly understand why and to your point, the pay-off has been visible, but why not sort of approach it more why is starbucks closed today 2021 as opposed to a lot upfront in the coming year just given the volatility in the operating environment and why is starbucks closed today 2021 coming off of kind of obviously depressed earnings growth from the pandemic? Can you just talk about the timing and sort of the front loading of it? So, your first question on China, Leo is joining on the call from Shanghai. So, Leo, why don't I hand the question over to you? Thank you, Kevin. My pleasure to take this question. This hit 42 cities in total across the quarter. Now, what it means is that we saw elevated public health measures were implemented, which significantly reduced the customer mobility and disrupted the consumption patterns.
People Our aspiration is to be people positive — investing in humanity and the well-being of everyone we connect with, from our partners to coffee farmers to the customers in our stores and beyond. Learn more Planet We are striving to become resource positive — giving back more than we take from the planet.
We are working to store more carbon than we emit, replenish more freshwater than we use, and eliminate waste. One expectation that stood out was Starbucks' plan to nearly double the pace of new store growth in fiscal -- a surprise announcement considering the myriad supply chain disruptions that are challenging the economy right now.
Image source: Getty Images. The overall sum was the highest in the company's history, an impressive feat while the pandemic drags on and operations are not back to full strength. On the back of such firm growth expectations, it's understandable that Starbucks wants to invest in adding more locations. In Junethe company announced that it would be permanently closing locations ina higher number than they originally planned. In Octoberthe company announced that it would be permanently closing another locations in The retailer operates more than 5, stores worldwide. Starbucks will shut its contact-heavy stores down sometime within the next 18 months. The move comes after a much-criticized Philadelphia incident in which two men were arrested at a coffee shop.
Starbucks is closing an additional locations in the U. The additional closures bring to the number why is starbucks closed today 2021 cafes that Starbucks expects to close in the U. Why is starbucks closed today 2021 of the closures came on an earnings call in the last week of October when the company announced it would be closing U. Starbucks is looking ahead, and closing stores is just a part of their solution. Another part is the very odd business decision that opens their doors — and their bathrooms — to anyone, with no purchases required. Last week, Starbucks released some of the curriculum of the May 29th closure and training program.
Do you have a story to share about a retail or restaurant chain? Email this reporter at mmeisenzahl businessinsider. Sign up for notifications from Insider! Stay up to date with what you want to know.
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